Useful Information

Lost or Stolen Debit Card

If your Debit Card has been compromised, lost or stolen, please contact us at the following numbers:

Monday through Friday 8:00 am to 5:00 pm by calling 903-873-4157.

Outside of normal business hours stated above or for holidays and weekends, please call (888) 873-4157.

It is important that you notify Citizens National Bank of Wills Point immediately in the event that your card is lost or stolen.  Always use your card in a well lighted and secure area, and do not give your card or Personal Identification Number (PIN) to anyone to use.

Online Safety Information

As your Hometown Advantage, our goal is to make your safety our priority.  In doing so we would like to do all that we possibly can to protect you and provide you with the most adequate and accurate information regarding your safety.  With that in mind we are requesting that you NEVER give your Citizens National Bank account number in response to an e-mail request.  Citizens National Bank will never send an e-mail requesting that you verify your account number.  No legitimate business will ask you to verify your credit card/debit card information or any PIN granting access to your personal banking records.  If at any time you receive an e-mail requesting any of your Citizens National Bank account numbers or banking information, please forward it to our
Online Support Department
.  If at any time you receive an e-mail as described above, for your personal online security PLEASE do not respond. 


NOTICE: The information contained in this site is provided for general guidelines on several subjects of interest for the user. User should be aware that laws, regulations and standards can vary and the information on this site should not be used as professional advice or services. A qualified professional should be consulted regarding user's own situation before any decision making. Citizens National Bank is not responsible for any actions taken by users. Use of this information is at user's own risk. Each user has a special or unique need or situation that should always be addressed by a professional who understands that need or situation. The information contained in this site is presented "as is" and Citizens National Bank does not guarantee that the information contained herein is accurate, complete or timely. Citizens National Bank will not be liable for any action, risk, loss, damages, whether direct or indirect, from use of the information contained in this site. This site is provided for informational use only. Our website contains links and features that are provided to our customers from outside sources. We are not responsible for and have no control over the content or subject matter of these links, however it is our sole intent to provide only good information that our customers can find useful. The user must be aware that there is a great amount of information and opinion to be considered by anyone looking after their financial situation. No two situations are alike. The most useful advice is that which is provided for a specific and individual set of circumstances.